The right insurance provider for you is the one that serves you with appropriate recommendations, products and services. Besides, it has to possess the agility and financial capacity to meet its obligations to you and your beneficiaries when they come due.
Other key aspects that a policy seeker should be keen on are the experience and the uniqueness of the insurance provider. Perhaps, the question that should be on your mind is: “how seamless can my insurance provider adapt to the prevailing circumstances while remaining significant at the same time?”
Impressive insurance dynamics in Kenya’s COVID 19 times
The Covid 19 pandemic presented markets with crazy surprises. Nevertheless, insurance providers Minet Kenya have been on the spotlight re-integrating new offers to benefit their clients. So far, Minet Kenya’s recently initiated: psychosocial support, telemedicine service and insurance premium financing serve as top factors in insurance best practices locally.
In partnership with Absa Bank Kenya PLC Minet Kenya Insurance Brokers launched a care line dubbed the Covid-19 Wellness Care Line to provide psychosocial support. The support mainly targets Kenyans affected by increasing instances of child abuse, domestic violence, substance abuse, and other psychological problems due to the Covid 19 restrictions enacted by the government.
This program was initially rolled out to those in quarantine facilities, isolation centers, families, and health care workers. The Ministry of Health is part of the implementing partner agencies.
Persons experiencing psychological distress are to reach out to the team by dialling *202*04# to engage counsellors who provide the support required.
To help observe social distancing requirements while minimising disruption on normal health services, Minet Kenya partnered with SASAdoctor to launch a telemedicine solution to provide online live video medical consultation services for patients.
Through the partnership, Minet employees and selected clients will have access to qualified medical specialists remotely. Thus there’s minimal traffic in healthcare centers and other medical facilities.
Patients are served at any given time of the day with designated pharmacies and follow-ups for members with chronic conditions. This integration ensures there is access to designated laboratory sample collection points with concierge services. Also, medication at discounted rates of between 15 and 25 percent off retail prices are delivered to the patient’s home.
Insurance premium financing
The Covid 19 crisis hit the majority of households financially. This saw many Kenyans cut down on their household expenditures including insurance premiums.
Cognisant of the prevailing situation, Minet Kenya launched insurance premium financing for its clients. The plan enables easy payment of premium in instalments, in partnership with Momentum Credit Limited.
The plan allows individuals and entities to pay a deposit equivalent to 20% of the value of their insurance premium to activate the cover.
Courtesy of such insurance financing option, policyholders can now meet the mandatory upfront payment of premiums with more ease.